Privacy Policy

1.1 Information You Provide

• —Account Data: When creating an account, you may provide information such as name, email, billing address, and payment details.
• —Content & Data Submissions: Any data (including personal data) you choose to process through our AI Agents or platform.

1.2 Information Collected Automatically

• —Usage Data: We collect details about how you interact with the Services (e.g., pages visited, session duration).
• —Device & Log Data: We may collect IP addresses, browser type, device identifiers, and system logs to troubleshoot or improve the Services.
• —Cookies & Tracking: We may use cookies or similar technologies to store user preferences, gather analytics, or facilitate sign-ins.

1.3 Information from Third Parties

We may receive data about you from third-party integrations (e.g., single sign-on providers, CRMs). This data is handled according to this Policy.

2.1 Service Provision

• —To create and manage your account
• —To process your transactions (billing, payment)
• —To operate and maintain our AI platform

2.2 Service Improvements

• —To analyze usage trends or identify performance bottlenecks
• —To research and develop new features or expansions to our agentic framework

2.3 Communication

• —To send you service updates, product announcements, or important security alerts
• —To address your inquiries and provide support

2.4 Compliance & Legal Obligations

• —To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
• —To detect, investigate, or prevent fraudulent or illegal activities

3.1 Service Providers

We may share personal information with third-party vendors that assist us with cloud hosting, payment processing, analytics, or customer support—subject to strict confidentiality obligations.

3.2 Business Transfers

If LLABS undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

3.3 Legal Requirements

We may disclose personal information to comply with legal obligations, respond to law enforcement requests, or protect our rights or users.

3.4 With Your Consent

We may share information with third parties if you explicitly consent (e.g., an integration you enable in your account settings).

4.1 Retention Periods

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy (or as required by law).

4.2 Security Measures

We employ industry-standard security measures (encryption in transit, restricted access controls, etc.) to protect your data. However, no method of transmission or storage is 100% secure.

6.1 Access & Correction

Where required by law, you may have the right to request access to or correction of your personal information.

6.2 Deletion & Portability

You may request deletion of your personal information or a copy in a portable format, subject to certain legal exceptions.

6.3 Opt-Out

You can opt out of marketing emails at any time by clicking the "unsubscribe" link. For certain analytics or tracking, see your browser or device settings.

6.4 Do Not Sell / CCPA & GDPR Disclosures

If applicable law provides, you may opt out of certain data sharing or "sales" of data. We will honor such requests as required under relevant privacy statutes.

8.1 Agent Data Processing

The AI agents may process user-provided data (including personal data) to generate output. We do not review or moderate all outputs. Users remain responsible for the legality and appropriateness of data used in the AI pipeline.

8.2 TRiSM & Hallucination Mitigation

We implement trust, risk, and security management measures to reduce risk of harmful or inaccurate outputs but cannot guarantee 100% correctness or factual integrity.